Essays on Customer Service

Flipkart has touched the sky with its prosperous success and is a great successful start-up to motivate others to think out of the box ideas and develop this sphere. It started with a thought like all the businesses are started, but what differentiates a successful…

Discussion According to Reardon& Spekman (1994), commitments made by customers prove to initiate one of the most critical grounds of manipulation that negotiators engage in from time to time. The negotiator attracts the consumers with one item at a specific price and when the customer…

The manner in which a business operates and the decisions it makes, reflects its culture, values, principles and identity. Today, ethics is highly influential to the success or failure of businesses. To be classified as ethical, businesses must go beyond obeying the law and take…

Introduction The terms of the trade are changing. Firms are coming up with easy and hassle-free solutions for other businesses. With the start-up culture gearing up, the entrepreneurs are coming with innovative and creative solutions. They are well aware of the fact that only those…

Nowadays, chatbot is a hot topic, chatbots are built from generative models are gaining success. The purpose of this article is to build a Vietnamese chatbot based on the seq2seq model incorporating the attention mechanism. We have built the model and tested on deep learning…

Product: Pre-Packaged Sandwich These are sandwiches which are made BY Foo Go which is a company owned by Greencore group. They do customizations according to the preference of daily consumers. These sandwiches are targeted for people who are always busy with their daily routine and…

Lean Philosophy and Counters Lean manufacturing refers to “achieve high customer service with minimum levels of inventory investment.” Improving the quality of service in a high level for the given inventory. Though in order to achieve this, there needs to be a continuous determination in…

Background of Study The researcher will explore the concept of patient loyalty particularly within the area of dental industry, its significance for practices and practitioners. This study will examine how the concept of loyalty will be measured and show its impact with customer satisfaction and…

This study referred to the definitions of Oliver (1997), (2006), Bansal (2005), and Barnet (2007), and defined green customer satisfaction as the customer sensed that consumption fulfilled some need, goal, desire about environmental or green concerns and that this fulfillment was pleasurable. It was the…

According to Joseph Juran’s quality planning road map, first we need to identify and know our customers because customers are the one that will be influenced or affected by the products and processes needed to achieve the quality goals. There are two types of customers,…